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Organization Digitalization Ramifications for People Crisis Response Strategies

Digitalization is the procedure for converting hard/paper files and documents in to digital platforms. This allows info and information to be seen instantly. This will make it easier for your business to manage their particular operations helping to create new opportunities with regards to revenue generation. Whether you may have outdated legal systems, manual operations that may become automated or perhaps inefficient interaction between personnel and managers, business digitization can help you fix these issues and boost production.

The COVID-19 outbreak shown the practical value of digitalization in public crisis response approaches. However , digitalization is not enough to respond to ongoing hazards. Instead, firms need to keep pace with turn risks into opportunities through tactical responses. This is why it is important for companies to have powerful capabilities : a combination of operations and solutions that enables these to adapt in the face of disruption (George et ing. 2014; Nylen and Holmstrom 2015).

Existing research has found that digitalization can boost firm’s active capacities by elevating their ability to sense environmental surroundings, to grab opportunities, and reconfigure resources. Moreover, these capabilities are critical for firms’ ability to efficiently manage public crises. Depending on these results, this article explores the associations between digitalization, dynamic capacities, and public crisis response strategies with a survey involving 518 SMEs in China. The results show that SMEs with big levels of digitalization have better crisis response performances than patients with low level of digitalization. Further, a qualitative examination suggests that digitalization can help SMEs develop and implement initial emergency replies and long term crisis supervision approaches.

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